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I just bought the game, but after about 30 seconds of launching it, the game crashes and everything freezes. I request that the authorities resolve this issue as soon as possible. Have a good day. ( ...
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EA_Aljo
Community Manager
Community ManagerHi there. Thanks for reaching out. I'll try to help with your crashing issue. Please gather a DxDiag report and attach it to a response here. Instructions can be found in this article.
Should I copy and paste all of them?
- EA_Aljo
No. You just need to attach the file to a response. I'll download it and give it a look.
HERE YOU ARE
- EA_Aljo
Thanks. Here are some suggestions that may help:
- You're on an insider build of Windows 11. Move to a retail build instead and reinstall the EA App, FC 26 and EA AntiCheat after
- Perform a clean install of the latest Nvidia Game Ready drive
- Temporarily disable HDR and set your monitor to 60 Hz or 120 Hz. Launch FC 26 again
- Make sure Secure Boot and TPM 2.0 are enabled in BIOS/UEFI
- Disable anything like Hyper-V, Windows Sandbox, WSL2 and 3rd party virtualization tools if installed and active. VMWare, VirtualBox
- Disable any overlays. Xbox Game Bar, Discord, GeForce Experience, RTSS, etc.
Let me know if any of these help.
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