companion app not working
I have made an ultimate team club yet it will not let me log in as it says i need to make a ultimate team club on console
Forum Discussion
6 Replies
this is what comes up on the app
EA_QueenBeeCommunity Manager
Hey TheosXI,
it sounds like the EA account you're using to log in to the web/comapnion app isn't the same as the one you're using to play UT. If you log in here with the same EA account credentials, do you see your Xbox account linked?
it is saying i cannot link my account because it is already linked to an account with a different email
- EA_QueenBee
Then I see what your issue is! Do you have any other accounts with us, or email addresses you might have used in the past to make one? If so, that's likely where your Xbox is linked, and that's the account you'll need to log into the apps.
the email it says that it’s linked to is an old email and i changed it to my current email on account settings but it doesn’t seem to change in game and only changes online
when i am in game and on account settings it still shows the old email but then when i log into my account online it shows the email that i changed it to
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