Forum Discussion

kidvb's avatar
kidvb
Newcomer
8 hours ago
Solved

Connecting to ut is not poasible at the moment error

I was playing a gauntlet game yesterday and my ps5 crashed. Ever since i have gotten the erro when trying to log into ut. I try on the companion app and it says signed i to another device. I tried on ps4 and it said in a game on a newer generation so unable to access ut. It seems like it a ghost session from yesterday.  Any work around?

  • Hi there. Thanks for reaching out. Try using the web/companion app to delete your squads. Not the players, just the squads. Then, create an empty squad and try loading in to UT again. Let me know if this helps or not. Thanks!

6 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 hours ago

    Hi there. Thanks for reaching out. Try using the web/companion app to delete your squads. Not the players, just the squads. Then, create an empty squad and try loading in to UT again. Let me know if this helps or not. Thanks!

  • I cant get on to webapp or companion says i am logged into another device but i am not 

  • I had to change the password to my ea account then delete every squad for it to let me in 

  • mjrmokum's avatar
    mjrmokum
    Newcomer
    7 hours ago

    Hi I have a question how do you delete a squad?

     

  • mjrmokum's avatar
    mjrmokum
    Newcomer
    7 hours ago

    How do you delete a squad? If I may ask I try to do it in the app but it won’t work 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Great! Glad to hear that took care of it. If you have any other issues, let us know.

Featured Places

Node avatar for FC 26 Technical Issues

FC 26 Technical Issues

Having issues with FC 26? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 2 months ago
13,980 Posts