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AesaccoumtGG's avatar
AesaccoumtGG
New Novice
2 months ago

Connection Error: Unable to connect to EA Servers on PS5

Subject: Connection Issue - EA Sports FC 26 - PS5 - Unable to connect to EA Servers Description: Hello EA Support Team, I am writing to report a persistent connection issue I am facing in EA Sport...
connectivity
ShoddyPlayer's avatar
ShoddyPlayer
New Rookie
2 months ago

No difference for me. Logged out in the launcher too, then re-logged in. Nothing. Switched 2FA method, still no difference.

Thanks for the suggestion but I still have the same problem. Won't even let me connect to FC25 either.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 months ago

Try checking your IPv setting on your router. This should be set to IPv4 and not IPv6. If that's not something you have access to, please contact your ISP. They should be able to look into it. Thanks!

  • ShoddyPlayer's avatar
    ShoddyPlayer
    New Rookie
    2 months ago

    Is only set to IPv4 - never had IPv6 enabled.

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 months ago

      What region are you in?

      • ShoddyPlayer's avatar
        ShoddyPlayer
        New Rookie
        2 months ago

        I'm in the UK

  • TorEagle's avatar
    TorEagle
    Rising Novice
    2 months ago

    You cant possibly mean thats the solution to everyones problem? This just started happening to me aswell. 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 months ago

      I'm not saying it's the solution to everyone's problems, but it has helped many others that can't connect.

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