Disconnected after 5 minutes in game.
Title basically describes my issue. Started happening right after bf6 came out, not sure how to fix it or how to contact support since ea support page doesn’t have a way to directly contact them or m...
Forum Discussion
This is wrong to mark as a solution. if it was his ISP he wouldnt be able to play any games on his PC. The problem here is with games specifically on the EA app, i believe?
EA_Darko
Community Manager
Community ManagerThat is not how ISP or networks work EpicusFooticus. Having issues with one title means nothing.
You can have issues with one part of a game and not another due to ISP routing for example.
Darko
Still believe its wrong to mark as a solution, i have already tried everything on that linked support page. I also mentioned that I was able to play the game just fine before the release of bf6. So again where can we go from here? Contacting the isp is out of the options due to living situation.
- EA_Darko
When seeing issues with connection like this that troubleshooting does not help AliiAlman then you will need to work with your ISP to test and troubleshoot your connection.
If the issues were on the server side then everyone would be seeing issues and we would have them flagged on our end.
Issues like this are something that you need to work on from your end.
Darko
Just connect me with support because I know its not an isp issue. I wish i could talk to them on my own but that help website is so bad i cant even make a ticket. Issues like this are something you guys should be able to help with. Seeing as how i was able to play fine from release day up until bf6 release, id say its more of an issue from your guys’ end. Just give me supports email and ill deal with it.EA_Darko also just linking a support page and marking it as a solution without confirming if it even works is bad practice.
Featured Places
