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Compo_0161's avatar
Compo_0161
New Novice
5 months ago

Disconnected from servers

Playing fut champions and on the 3 of my games I was winning I get disconnected from the servers and my Internet is perfectly fine. Ea are an absolute joke and just like to ruin the game for everyone with there BS! 

16 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    It sounds like you're on a wireless connection. Even when being right next to the router you're going to be very susceptible to disconnects and lag. It would be good to switch to using a wire.

    We'll continue to monitor the servers for any issues. There are connection troubleshooting steps here that may help as well. Thank you.

  • Vace1337's avatar
    Vace1337
    Seasoned Rookie
    5 months ago

    But it isn't the case i'm using Ethernet and I get kicked from the Servers aswell so it isn't because of wireless connection or the Internet of the Players!!!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    You said you were right next to the router so I thought that meant wireless. Unfortunately, without your Connection Quality Report, I can't offer much advice other than to try the connection troubleshooting steps I linked previously.

  • Vace1337's avatar
    Vace1337
    Seasoned Rookie
    5 months ago

    Here you Go EA_Aljo​ thats my Connection Quality Report

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Thank you. While your report is good, you're still showing packet loss. That is most likely why you're disconnecting. It would be good to try all of the connection troubleshooting steps here. If that doesn't help, please contact your ISP to see if they are noticing any issues.

  • 0_Hopeless_0's avatar
    0_Hopeless_0
    New Adventurer
    5 months ago

    I am also experiencing significant connection issues in-game (delays, speed-up lag), but the most frustrating part is that I cannot even use the official diagnostic tools to identify the cause.

    I’ve played over 2,000 matches in FC 26, yet my Connection Quality Report consistently shows 'No match history available' (0% tracking). It is impossible to analyze my ping or packet loss when the database isn't recording my matches at all.

    To rule out my local setup, I have already tested this on a completely different ISP and even a mobile hotspot — the report still shows 0% matches tracked. This suggests a server-side synchronization failure with my UID, which makes it impossible to troubleshoot the actual gameplay lag. Has anyone else noticed their Connection Report is completely empty despite playing hundreds of matches? EA really needs to look into why these profiles aren't syncing, as we can't provide technical feedback if the tracking tool itself is broken

     

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