Disconnections in Rivals and Champions

Hey ilxg5ynx1j96​,

If this is happening to you consistently at the start of a Rivals or Champions match, it could be one of the players in your squad that's causing it, due to an EVO applied that's not working correctly. 

We have seen other similar reports recently. Please join the discussion there to help our teams get to the bottom of it.

If, instead, you can start a match but keep getting disconnected in the middle of it, the connection could be the issue, even if it persists past the initial checks and troubleshooting steps you already tried. This guide contains some additional suggestions, such as using an Ethernet cable to improve network stability and changing the DNS.  

Also, please try requesting an EA Connection Quality Report; the results might give you additional insights into what goes wrong during a match. You can find the connection quality explained here.

I can't change the results of your matches, get you additional entries, or the rewards you missed out on; I don't have visibility into your account from EA Forums, sorry.