Division Rivals rewards not received

When I tried to claim the rewards for Rivals, nothing happened. After restarting Ultimate Team, I still can’t claim the rewards, and they’re nowhere to be found.

missing content

EA_Hux
25 days ago
Hello,

If you claimed the rewards but didn't received them, we would appreciate if you could provide some extra information to assist with our investigation:

Gamertag/PSN ID/Username:

Platform:

Summary of the Issue:

Specific rewards you didn't receive:

Timestamp (Date, Time, Timezone):

⚠️Marked as Solution for Visibility. We do not consider this solved.

64 Replies

MaxedMad
Seasoned Newcomer
27 days ago
Good Morning, I just opened my Division Rivals rewards and got the bonus upgrade in Division 6. So I should have gotten 3 player picks. The problem is, I‘ve only had two picks and the third one just vanished after I opened the second one. Anyone else had this problem? And does someone know, how I can report this to the support?
MaxedMad
Seasoned Newcomer
27 days ago
Nevermind, just got the third Pick in the Companion App
PIROL_4
Seasoned Newcomer
27 days ago
I also couldn't receive the rewards
mitsthril7
New Rookie
27 days ago
Same problem here
ekozzz
Seasoned Newcomer
27 days ago
Me too i hope they fix this
henke_norway
Seasoned Novice
27 days ago
🥲👆
Dab2266
Seasoned Newcomer
27 days ago
I couldn't either get the rivals rewards i have the same problem pls ea fix this
Dab2266
Seasoned Newcomer
27 days ago
I claim my rivals rewards but they are nowhere then i restart the fc 26 and nothing yet please ea fix this
ingefera
Seasoned Newcomer
27 days ago
dident claim my rivals rewards and now are they just gone, ea pls fix i want my rewards
Grl777
Seasoned Newcomer
27 days ago
Hello i didn't get my rewards from division rivals, i had enough points for rewards but when i entered the game there was nothing. Is there anything i can do to get my rewards?