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Edpool_10's avatar
Edpool_10
Rising Novice
1 month ago

EA FC 26 keeps disconnecting

I bought this game a month and a half ago. Ever since then I haven’t been able to play any online modes. It keeps disconnecting. Scoured the internet and tried every fix but still doesn’t work. Finally decided to bring the issue to live chat but I’m told they are aware of it and told me to wait. Are you kidding me? I paid for this game to wait?

28 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Can you run that report and get the screenshot I requested?

  • krish77415's avatar
    krish77415
    Seasoned Novice
    1 month ago

    yo I’m having the same issue please help I’m getting disconnected again and again even from the menus I am using wired connection aswell

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hello. Have you played some games since? If so, can you try running it again? Are you playing on a wired or wireless connection?

  • Edpool_10's avatar
    Edpool_10
    Rising Novice
    1 month ago

    I turned sharing data usage and played 4 seasons game got booted out every time. But the connection score hasn’t updated yet.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey there. Thanks for reaching out. Let's see if we can find out why you keep disconnecting. First, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score. 

     

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