I bought the game on Steam and installed it. I started playing in career mode, but it keeps kicking me out of the game without specifying an error code. The EaSports screen opens and the game closes. Because of this error, I cannot play the game even for 5 minutes. I need help.
Dxdiag raporu
Community ManagerThank you. It looks like this is probably GPU driver related. Please use DDU (Display Driver Uninstaller) in Safe Mode to perform a clean install of an earlier driver. Yours is very new so possibly, an older one will avoid this crash. Try one from within the last few months instead.
Something is that may help is disabling HDR. You can do this in Windows Settings > Display > Turn HDR Off.
It would also be good to temporarily lower the refresh rate to 144Hx or 120 Hz.
Disable any overlays for the EA App, Nvidia, Discord, etc.
It wouldn't be a bad idea to update your audio driver as well.
Let me know how it goes. Thanks!
I followed your advice and the crash is still happening. I am wondering if there is any other fix?
Community ManagerCan you get me a crash dump file?
Also, I'm about to head out for the day and I won't be back until Monday. So, unfortunately, I won't be able to help further until then. You may want to search through the forums for others that have had this issue for some other suggestions.
