Error on start up

Hey Rbslimm23​ ! 
Could you share a screenshot of the error message you’re receiving? Also, please let us know which platform you’re playing on.

I also experienced this, but without the error pop up. Every time I run it, it always goes back to the ea app.

Have you already tried any troubleshooting steps? Take a look at this guide and see if the steps there help you out: Technical Guide