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fr0stk1's avatar
fr0stk1
Seasoned Newcomer
1 day ago
Solved

Failed to load error (pc)

Wondering if someone knows how to help me here. I get a failed to load error when I open the game on pc. This is on the first screen when I select my save file. It just loops constantly and says failed to load. I can’t get into the actual game. 

I have tried so many ways to troubleshoot this with no success. 

I can however delete the save and try to get in the game that way but I wondering if that will erase my manager career mode. Does anyone know?

 

thanks

  • Hey fr0stk1​

    If the files are damaged and cannot be loaded at the start of the game, please delete them to continue. If you're only deleting the personal settings file, you shouldn't lose your career saves.

    Let me know how it goes.

4 Replies

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    I'm glad it worked, sorry about the career progress of the last two weeks.

    Unfortunately, these are locally saved data, and we don't have a way to help with it.

    For the future, I can recommend keeping multiple separate save files for the same career updated, in case something goes wrong in one of the saves, you could pick up the other. 

    The best you can do to avoid damaging these local files is to always close the game properly, make sure the internet connection is stable during a game update, and don't clean or swipe data from the documents folder on your PC. 

    You know where to find us if you need help with anything else.

  • fr0stk1's avatar
    fr0stk1
    Seasoned Newcomer
    17 hours ago

    This worked however for some reason my manager career mode only loaded progress saved from two weeks ago. I saved progress multiple times since then. Any ideas on how to restore? Or even any ideas on why so that i can avoid it in the future?

  • fr0stk1's avatar
    fr0stk1
    Seasoned Newcomer
    1 day ago

    Ill give it a go! Thanks.

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey fr0stk1​

    If the files are damaged and cannot be loaded at the start of the game, please delete them to continue. If you're only deleting the personal settings file, you shouldn't lose your career saves.

    Let me know how it goes.

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