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berqueue's avatar
berqueue
Seasoned Newcomer
29 days ago

FC 26 – DXGI_ERROR_DEVICE_REMOVED crash on RTX 4070

i dont know what to do

9 Replies

  • berqueue's avatar
    berqueue
    Seasoned Newcomer
    29 days ago

    When launching EA SPORTS FC 26 on my laptop, the game only runs on the Intel Iris integrated GPU (Power Saving mode). If I force the NVIDIA RTX 4070 Laptop GPU, the game crashes immediately with DXGI_ERROR_DEVICE_REMOVED. Driver version is 58129.

    I have already tried clean reinstalling NVIDIA drivers, fully updating Windows 11, verifying and repairing game files in EA App, forcing RTX 4070 through Windows graphics settings and NVIDIA Control Panel, disabling overlays, and lowering graphics settings. None of these solved the issue.

    My system specs: Windows 11 Pro, Intel i7 (13th Gen), NVIDIA RTX 4070 Laptop GPU (Driver 58129), Intel Iris Xe integrated GPU, 16 GB RAM.

    Request: Please advise if there is an official fix for this issue. Does FC 26 support forcing DirectX 11 mode (-dx11)? Or is there a known compatibility issue with RTX 40-series GPUs and DirectX 12?

    Thank you.

  • NokaTv's avatar
    NokaTv
    Rising Newcomer
    24 days ago

    Hi.

    I get this same error after playing for about an hour, but only when I have G-sync turned on. Only fix for me is turning off G-sync completely in the Nvidia control panel and in my monitor settings.

    I have a 5080 in a desktop pc btw

  • nuzhet's avatar
    nuzhet
    Seasoned Novice
    17 days ago

    How can i turn off g-sync in the nvidia control panel?

  • nuzhet's avatar
    nuzhet
    Seasoned Novice
    17 days ago

    I've solved the problem. You need to go to the graphics switcher in the device settings on the Omen Gaming Hub and select the discrete. This will only use the external graphics card, but it seems to be the only temporary solution.

  • moo4470's avatar
    moo4470
    Rising Novice
    16 days ago

    same problem i have a rtx 4070 as well

  • sergomez76390's avatar
    sergomez76390
    New Novice
    15 days ago

    esa opcion arranca el juego, pero va muy lento y a tirones. y lo que es peor, todos los juegos que tengas instalados te van igual de mal

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    14 days ago

    Hi everyone, 
    Thanks for reporting this error message and for sharing these steps that helped to fix it.

    To help us investigate the issue, please include the following information when sharing your report: 

    • Platform 
    • Gamertag / Username 
    • Timestamp (with timezone) 
    • Game Area / Feature / Mode (where the crash happened)
    • Potential steps to reproduce the issue 
    • Your DxDiag report (this helps us understand your system setup and diagnose technical issues more efficiently) 

    You can find instructions on how to create and share a DxDiag file here. 

    For more information on submitting bug reports, please see our guide: [Info] How to report a bug. 

    Thank you for your patience and for helping us investigate! 

  • This error still happens when i'm in the game, the game crashes and shows me this error... i've tried most of the fixes that i've seen online, and unfortunately none of them worked ... i have payed 90€ (and without counting the ea play pro, and the fc points that i bought) for a game that crashes ... none of the other games that i play crash like this ... this is exclusive to ea fc 26 ... 

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