Forum Discussion

Rising Newcomer

16 hours ago

FC POINT 26

I just rise a ticket before 4 days and no one help me for it regarding FC POINTS I just bought 18500 andI didn't get I bought from game it self can I have a assist for my case to help and solve for i...

missing content

EA_mplsnow

Community Manager

15 hours ago

Hey HH_abdullah,

Sorry to hear that the purchased points are missing. Unfortunately, we cannot support account-related requests here on the forums as we don't have the right tools or records. I see you've already created a case, which is perfect because it means it's in the right hands. If prompted, I'd encourage you to upload proof of purchase and any other supplementary information required to investigate this.

In the meantime, please keep an eye on your inbox and case history to stay up to date, and we appreciate your patience!