Forum Discussion
Here is the report
- EA_Barry28 days ago
Community Manager
Thanks. You are using an unsupported edition or build of Windows that prevents Kernel Mode drivers required for EA anti-cheat from loading. Please switch to a regular retail build of Windows and retry playing. EA_Barry.
- JDBurgess9828 days agoRising Novice
I just updated Windows, which now shows as version 25H2 OS Build 26200.8894 and I still get the same crash issue? It's a licensed version so I'm not sure what steps to take next to resolve this.
Here are details I get about the windows version I'm running through entering slmgr /dli in command prompt:
Name: Windows(R),
Core edition Description: Windows(R) Operating System, OEM_DM channel
Partial Product Key: FC2HD
License Status: Licensed- EA_Barry28 days ago
Community Manager
A Dxdiag from the new Windows install will be super helpful to diagnose your current issue. The error reporting in that file will likely be different due to the new Windows setup. Thank you. EA_Barry.