I don’t believe that it’s connection related since it still lets me open up the ea social menu with all my friends while I’m stuck on the screen. I have also dealt with this issue on multiple different WiFi networks.
Community ManagerI'd like you to run the Connection Quality Report and get me a screenshot of the overall score. Thanks!
There’s mine. So don’t sit here and say it’s our connection.
Here is mine
Community ManagerHello. Apologies for the late response. I was out of the office last week.
You've got some packet loss. That's most likely the reason for the freezing. Are you on a wireless connection by chance?
