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Prezioo's avatar
Prezioo
New Novice
5 days ago
Solved

Game is still crashing after so many updates.

Hello, im having a problem which apparently many people stumbled upon, but there is no fix at all. I'm sure its not because of some outdated drivers or bad pc since this problem doesn't exist on othe...
pc
steam
  • EA_Barry's avatar
    EA_Barry
    4 days ago

    Prezioo​ 

    Excellent, thank you. Some troubleshooting steps: 

    1. Remove ALL GPU overclocks. If using:

    • MSI Afterburner
    • ASUS GPU Tweak
    • EVGA Precision
    • AMD Adrenalin tuning

    Reset everything to stock.

    Also disable:

    • undervolt
    • memory OC

     

    2. Clean reinstall GPU drivers. Download:

    • DDU
    • latest GPU driver directly from NVIDIA/AMD

    Then:

    1. Disconnect internet
    2. Boot Safe Mode
    3. Run DDU
    4. Select:
      • Clean and restart
    5. Install fresh GPU driver
    6. Install DRIVER ONLY if NVIDIA
      • avoid GeForce Experience 

    Do NOT use Windows Update drivers.

     

    3. Repair Windows corruption. Open Admin Command Prompt and run: sfc /scannow

    Then: DISM /Online /Cleanup-Image /RestoreHealth

    Then reboot.

    Additional items: 

    • Update your Network Drivers from your laptop/motherboard vendor
    • Stop using Insider/Preview Windows build

     

    Let us know how you get on with these steps and post a newly generated Dxdiag if issues persist. Thank you. EA_Barry.

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
4 days ago

Prezioo​ 

Excellent, thank you. Some troubleshooting steps: 

1. Remove ALL GPU overclocks. If using:

  • MSI Afterburner
  • ASUS GPU Tweak
  • EVGA Precision
  • AMD Adrenalin tuning

Reset everything to stock.

Also disable:

  • undervolt
  • memory OC

 

2. Clean reinstall GPU drivers. Download:

  • DDU
  • latest GPU driver directly from NVIDIA/AMD

Then:

  1. Disconnect internet
  2. Boot Safe Mode
  3. Run DDU
  4. Select:
    • Clean and restart
  5. Install fresh GPU driver
  6. Install DRIVER ONLY if NVIDIA
    • avoid GeForce Experience 

Do NOT use Windows Update drivers.

 

3. Repair Windows corruption. Open Admin Command Prompt and run: sfc /scannow

Then: DISM /Online /Cleanup-Image /RestoreHealth

Then reboot.

Additional items: 

  • Update your Network Drivers from your laptop/motherboard vendor
  • Stop using Insider/Preview Windows build

 

Let us know how you get on with these steps and post a newly generated Dxdiag if issues persist. Thank you. EA_Barry.

Prezioo's avatar
Prezioo
New Novice
4 days ago

So, because i didn't want to make it worse with some other games I play, I decided to skip some steps. For now, fingers crossed I didn't have any crashes yet, so I hope something fixed it. I will do a follow up if things go the other way, also if for some reason this would help others I can share the new dxdiag log if needed. Steps explained:

1.Did not have any of them, apart from turned on gpu overclock in lenovo vantage, which I switched off.

2. I decided to skip this part because I was worried that it could affect other games I play.

3.I did everything in this step (just not counting the windows build, because I use regular one)

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