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ExpressRock's avatar
ExpressRock
Seasoned Newcomer
1 day ago
Solved

help me

Hello EA! Today I received a letter that my account is blocked due to the sale and purchase of coins, but I have never done this. My account is 16 years old, and I have been playing honestly all this time. I would like to ask you to check my account again, as I am sure there is an error. I am ready to provide all the necessary information, including the names of the players I have purchased and sold on the transfer market.

  • Hi there! Unfortunately, we can't help with bans over the EA Forums. What I would recommend is submitting a dispute so that ToS can investigation the ban to see if it can be overturned. Instructions for that can be found in this article with more information on bans. Thanks!

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there! Unfortunately, we can't help with bans over the EA Forums. What I would recommend is submitting a dispute so that ToS can investigation the ban to see if it can be overturned. Instructions for that can be found in this article with more information on bans. Thanks!

  • ExpressRock's avatar
    ExpressRock
    Seasoned Newcomer
    1 day ago

    Thanks for the reply. I just want to know why this happened, and if I made a mistake by putting 5 players up for sale at the maximum price.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    We wouldn't be able to give any insight into the specifics of the ban, unfortunately.

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