HEPL, unable to launch FC 26

So, I bought FC 26 Standard Edition first on my MAIN account on the EA app in February which I have played there since then and untill 18.April.

On 18.April I bought FC 26 Icons Edition on my 2nd Steam account, also I made a new EA account that I linked that steam account to. And after I bought the FC 26 Icons Edition on STEAM I am unable to launch the FC 26 Standard Edtition on the EA app. I have talked to EA help, they could't figure out the problem, so he sent me here.

What to do?

launching

1 Reply

EA_Hux
Community Manager
9 hours ago
Hello ImZewah ,

There would be a clash between different entitlements.

Could you first try to reinstall the game properly to see if that fixes it ?

You could also try the steps listed in this article: https://help.ea.com/en/articles/orders-and-rewards/ea-app-game-download-installation-loading-not-working/

Let us know if you see any improvements.