Forum Discussion

Rising Newcomer

3 months ago

Solved

Hi, can you help me with my account?

I just moved my ea account to a new ps account, however i have not retained all my things but instead i have to restart from nothing. I have already been in contact with ea chat assistance and they have redirected me to this page. Please, i ask you to either reconnect my ea account to my old ps account or to move it(untouched) to my new account. Thank for your comprehension. For more informations please answer here.

playstation

EA_Pythia
3 months ago
Hello Antonio534564,

Unfortunately, it's not possible to move progress from one account to another, so the only way to get your progress back is to link your EA account back to the original PSN account. To do that, you will need to contact EA Support and explain your situation there. Hopefully they can make an exception and relink the account early, though that is not guaranteed.

3 Replies

EA_Pythia
Community Manager
3 months ago
Hello Antonio534564,

Unfortunately, it's not possible to move progress from one account to another, so the only way to get your progress back is to link your EA account back to the original PSN account. To do that, you will need to contact EA Support and explain your situation there. Hopefully they can make an exception and relink the account early, though that is not guaranteed.
Antonio534564
Rising Newcomer
3 months ago
Ok, thank you
emahtes
Rising Adventurer
3 months ago
For 3 months now, PC players have been complaining about input lag on PC, and you IGNORE all forum posts with this problem, every day 15 posts about input lag, where is the solution??