How do I get a refund.
Please don't delete the message.
I have the right for a refund. I bought a product that doesn't not work at all. Could not complete a single game without crashing .
I just need my money back.
Bought the game on EA
Hello majd8,
please check out this article to see how to get a refund. You can find the refund policy there and if you fall within the criteria, you can fill out the form in the refund tool to request a refund.
I am tired . Been whole week of just trying to get the game to work.
Game just crash 2-3 minutes after starting no error message nothing just quit to desktop.
I need my money back I can't see why refund option. The total of 3 house I have in game are just me trying to get this game to work. No matter what I did or changed the game crash after 2-3 minutes.
Every other game works fine for me, and my specs above recommend by far.
And I don't wanna try more solutions, just so tired of it. And simply want my money back. Faulty product.
I bought it in EA app.
EA Staff (Retired)Hello majd8,
please check out this article to see how to get a refund. You can find the refund policy there and if you fall within the criteria, you can fill out the form in the refund tool to request a refund.
How would I know the game is BROKEN if I only have 24hours ... I been trouble shooting the whole past week . Unable to finish 1 single game. Always crash .
So I got scammed?
majd8 yes.
My case is this: I bought and played the game within the last 6 hours of the time of writing, it was a 80% discounted purchase of the World's Game edition via EA App.
I want to refund and both options (as stated here: https://help.ea.com/en/articles/orders-and-rewards/refunds/) do not allow me to do so:
- The refund tool says I have no refund eligible game.
- The Order History in my account has no refund option.
EA does shady business, EA will go to court.
