I am experiencing serious connection problems

I am experiencing serious connection problems even before entering the game. Sometimes I can’t log in at all, and when I do, the game runs extremely slow. During FUT Champions, it constantly lags and becomes completely unplayable.

I have reported this issue before, and nothing has been properly resolved. This situation is unacceptable. I am extremely frustrated, and I expect this to be fixed immediately.

I paid for this game and I expect a stable service. Please resolve this issue as soon as possible.