In the FC season premium pass, in the tiers 27, 29 and 30, I didn’t get the premium awards, it’s not in my ultimate team or anywhere else, I have checked multiple times. I’m supposed to have received TOTY icon Petit and other packs in the premium season. In the photo it doesn’t show the little checkmark, even though I have completed the whole FC season, I don’t know where my rewards are, and I know I didn’t receive it.
For some reason i cant claim my rewards in the season pass im at level 29 and cant claim my premium reward on level 28 i tried restarting but nothing works
I bought the Premium Season Pass in FC 26 Ultimate Team.
I reached Level 27.
The free reward claimed (or at least 2 packs did) but the premium reward is stuck unclaimed.
It is not in my store or companion
PLEASE FIX I PAID FOR THIS SEASON PASS TO GET MY PREMIUM REWARDS
I bought the Premium Season Pass in FC 26 Ultimate Team.
I reached Level 27.
SOME not all but SOME of the free reward claimed but the premium reward is stuck unclaimed.
It is not in my store or companion app.
Please check my account logs and grant the missing reward. I’m on ps5
Community ManagerHey there. This could just be a visual glitch. Please try fully closing and restarting the game, then exit and re-enter Ultimate Team to trigger a data sync. If you can, play a couple of online matches to complete the next stage and check again. It’s also worth checking via the Web App or Companion App.
I did literally everything you can think of , and my premium pack is still unclaimed won’t let me claim it, I had this glitch before but it always worked back to normal whenever I would restart my ps5 or close the app and open fc again but not thus time and it’s been a day
Community ManagerIn that case, please try completing the next level and see if that updates things. If the rewards still don’t appear afterwards, you can reach out to EA Help so they can review your account.
Hi i would to report and the last 2 packs on the seasonal pass wasn't give me could you plese check and add on my account thanks
Any clue?
Community ManagerHello,
I've merged some posts here to avoid duplicates.
We understand some of you are unable to get the premium rewards for the level 27, 28, 29 and 30.
If you are not seeing a green tick, it's most likely visual. We've reviewed some accounts and we can confirm that those premium packs were received.
I have similar problem. I didn’t receive icon Petit for the level 30. I’ve checked my club - no icon. I’ve restarted the game. Same for levels 27-29 - no rewards. It’s not a visual glitch.
