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jaber835's avatar
jaber835
Seasoned Newcomer
1 month ago

I get kicked out of Ultimate Team

When I finish a match in Ultimate Team, the match does not count and I get kicked out of Ultimate Team

4 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey jaber835​,

    So you're being kicked all the way to the game's main menu after all of your matches? How long have you had this issue roughly, and did you leave a bunch pof games shortly before encountering this issue?

  • jaber835's avatar
    jaber835
    Seasoned Newcomer
    1 month ago

    I faced this issue yesterday, and yes, I left many matches.

  • jaber835's avatar
    jaber835
    Seasoned Newcomer
    1 month ago

    EA_QueenBee​ 

    Yes, it kicks me to the main menu after every match.

    I started having this issue yesterday.

    And yes, I left many matches before the problem started.

    What is the solution? I really hope there is a fix.

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 month ago

    jaber835​,

    It sounds like your account has triggered a soft-ban in that case. They expire by themselves, usually in around 24 hours. I can only recommend that you give UT a break for a bit until it expires.

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