I won the game but didn't get the win

Hello EA Support,

I am contacting you regarding a serious FC 26 Ultimate Team issue.

I WON my match, and immediately after the match ended, the game showed me an error claiming that I had disconnected. I did NOT disconnect from the match, quit the game, or intentionally leave. My internet connection was working normally.

The game incorrectly registered the match as a loss because of this error, even though I had already won the game.

Please check your server and match logs and verify what happened. I am requesting that you correct the result and restore the WIN that I legitimately earned, along with any FUT Champions/Rivals progress, rewards, qualification points, or other rewards that I lost because of this technical issue.

This was a server/game error and not a disconnection caused by me. I would appreciate a proper investigation and compensation for the loss caused by this issue.

Thank you.