Solved
Incorrect/random ban
My account has been banned for over a month while showing I have no penalty history. Can someone help me understand why it says that?
Hey jmwm2310,
It's odd that your penalty history is empty if there's a ban on your account. Have you already raised a large number of disputes? There's a limit to how many time our terms of service team will be able to review those, so if you hit that limit that might explain the empty penalty history.
If that's not the case, try reaching out via the webform in this article. Try reaching out as a guest (via an incognito window without logging in, for example) and it should pop up for you.
