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nskharitonov's avatar
nskharitonov
Seasoned Newcomer
1 day ago

FC 26 PS5 unable to connect to EA servers

Hello,

I’m having a persistent connection issue with EA servers / Ultimate Team in FC 26 on PS5.

Error message:
“EA servers are unavailable, please try again later” / “unable-to-connect”.

The issue started after I had some account-related message in the Companion App saying that something had been fixed on my account. I accidentally closed the message and could not read the full details. Since then, FC 26 on PS5 cannot connect properly.

What I have already tried:

  • Restarted PS5 completely, including unplugging power
  • Cleared PS5 cache
  • Rebuilt PS5 database
  • Deleted local saved data for FC 26
  • Reinstalled FC 26 completely
  • Tried home internet and mobile hotspot — same error on both
  • Changed DNS to 1.1.1.1 / 8.8.8.8
  • Disabled IPv6 on the router
  • Checked EA domains from PC/Mac: ea.com, help.ea.com, signin.ea.com and accounts.ea.com are reachable on port 443
  • Companion App / EA account login works

This does not seem to be a local network issue because the same error happens on different networks, including mobile hotspot.

Could you please check my EA account, PSN connection/linking, console session, and Ultimate Team profile status? It looks like something may still be stuck on the account or UT profile side after the previous account fix.

Platform: PlayStation 5
Game: EA SPORTS FC 26
Issue: Cannot connect to EA servers / Ultimate Team
Error: unable-to-connect / EA servers unavailable

1 Reply

  • nskharitonov's avatar
    nskharitonov
    Seasoned Newcomer
    19 hours ago

    What finally fixed it:

    1. I logged into the PS5 using a different local PlayStation user.
    2. I launched FC 26 from that user.
    3. I linked a new EA account to that user.
    4. The game connected to EA servers successfully on that second user.
    5. After that, I closed the game.
    6. I switched back to my main PlayStation user / main EA account.
    7. I launched FC 26 again, and suddenly the main account started connecting normally too.

    After this, Ultimate Team and EA servers started working again on my main account.

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