Forum Discussion
22 Replies
- EA_Aljo1 month ago
Community Manager
Is this now happening on the other account that was previously working?
- EA_Aljo1 month ago
Community Manager
Hello. Unfortunately, I'm out of ideas at this point. Please try opening a case with an advisor by using the 'Contact us' button at the bottom of this page. They may have some other suggestions. Thanks!
- EA_Aljo1 month ago
Community Manager
Hello. Please start a new thread and tag me in it. That way we can keep track of the troubleshooting for each of you as most likely, there's a different issue causing this. Thanks!
- acrawf991 month agoRising Newcomer
Been following these steps due to the same issue (except rolling back my update as I don't see why that should be necessary as every other game has no issue), also see nothing similar in the event viewer
- Exoskeleton19901 month agoNew Novice
Good morning. I ve searched the events in the event viewer and i didnt see any of the errors you mentioned.
- EA_Aljo1 month ago
Community Manager
You actually have a different issue. While your game is crashing at the same point, you are able to get past that on another account. It's a pretty odd issue that I'm looking in to for you.
- tony52801 month agoRising Scout
Same issue does it crash after the splash screen film your crash using snipping tool
- EA_Aljo1 month ago
Community Manager
Ok. Next, open the Event Viewer. Go to Applications and Services Logs > Microsoft > Windows > CodeIntegrity > Operational. Check to see if there are any errors that occur at the same time you run FC 26. Messages similar to:
- Code Integrity determined that a driver failed signature verification
- A driver was blocked from loading
- Kernel-mode driver … was blocked
See if any of these reference Javelin, AC, EA or "driver blocked". If you see any of this, copy the full event text out and either post it here or send it to me in a private message. - Exoskeleton19901 month agoNew Novice
I ve tried everything and again the same problem comes up!!!