Login problem

Hi yuzop4x7czid​,

If you're running into issues with the codes, please get in touch with our support team. They can help you reset them after passing the account security stage with you. 

To reach them:

1. Open this guide: How to enable two-factor authentication on your EA Account
2. Scroll to the bottom and click 'Contact Us'
3. The EANextStep bot chat window will then pop up and ask you a few questions to help create a support case for you. Those questions could look like this:
   1. Does this sound like your issue? 'Secure EA Account' = Yes/No
   2. Tell us about the issue you're having and we’ll help you get back in the game. = verification codes not working
   3. Which EA game are you playing? FC 26
   4. Which platform are you playing on? PC, PlayStation 5, Xbox Series X, etc.
   5. Is this what you need help with? 'Login issues' = Yes
   6. Try the following troubleshooting steps. If these don’t help, we’ll share this chat with an EA Advisor.:
      1. Steps: Do you have a platform account (e.g. PlayStation™Network, Xbox Live, Steam) linked to your EA account? = Yes/No

Once you've finished answering the questions from the EANextStep bot, it will generate a support case to connect you with an EA advisor.

- EA_Lanna