My case has received no response，229846609
To EA Support Team, I need urgent assistance! My EA FC26 Steam account, created and purchased with payment on November 5, 2025, was wrongfully banned after only 6 days of gameplay. I am 100% certain...
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My case has not been explicitly rejected. As shown in the attached email screenshot, I was told to wait for the verification results, but I haven’t received any reply or update for over ten days. I would like to seek help on the forum! 🙏Current Case Number：#229846609
YoZWuM In that case you would need to open a new case and speak with an advisor regarding an update: https://help.ea.com/en/
Thank you for your help and replies! However, my case is still ongoing, and I’ve tried many methods, but I can’t create a new case or get through to a human customer service representative. I’ve even tried logging in as a guest, but I still can’t send anything.I’ve had no choice but to seek help on the forum.
The picture attached is the issue I'm having with EA Help. I can't proceed with my case and am unable to reach a live agent. My case has been pending for 15 days with no one assisting or replying to me.
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