My game disconnects every 30 seconds
Hi, I need help with my EA account. My game disconnects every 30 seconds when online(my wi-fi is ok), offline works perfectly . It happened on EA FC 26 (EA App). I think my cloud data/profile is cor...
Forum Discussion
Thanks for your reply. I’m attaching the screenshot that appears when I click ‘Contact Us’. I’m in Italy, so maybe something changes because of that. Once I fill out the page, I send it, but I’m not given any case number
EA_Aljo
Community Manager
Community ManagerTry clearing your cache/cookies. If that doesn't help, log out and see if you can open a case without being logged in.
- EA_Aljo
What happens when you hit the submit button?
ATTACHED
- EA_Aljo
Live chat is not available for that specific issue apparently. You may need to choose a different reason for contacting support.
any example? is like 1 week that i try :(
- EA_Aljo
You need to choose 'I need to update my EA account information'. Since you can connect fine on a different account, this appears to be an account issue.
Featured Places
