Forum Discussion
Hi there. I'll help try to find out why you keep disconnecting. First, please run the Connection Quality Report and post a screenshot of the results. Thanks!
I am facing this issue in my PS5 too. Please check it.
- EA_Aljo2 months ago
Community Manager
Thanks. First, try power cycling your equipment with these steps:
- Unplug your modem/router for 2 minutes
- Hard restart your console by holding down the power button until it turns off
- Power it all up and try playing again
Also, if possible, switch to a wired connection. Wireless is far more susceptible to disconnects and lag than being wired.- Kazehaya122 months agoSeasoned Rookie
Commmeeeee ooooonnnn Aljo. We did what you said already. As said that we do not have any issue on connecting EA server in FC25. This issue just happened in FC26. Please just read our words and do sth meaningful ok?
this is 100% the issue caused by EA server or bugs of FC26
- ViGoHui152 months agoSeasoned Novice
I have followed all the steps you mentioned and used wired connection and still not working. Ok Wts next ?
- DjoleTheDon18 days agoNew Traveler
EA_Aljo brother, i can’t stress this enough and im speaking on behalf of everyone here and others experiencing the same. all of our ISP’s and network is fine, it works. It only doesn’t work for fc 26. We have done eveyrhing we possibly can from our end, but i’ve hit a wall where i literally cannot do anything about it. The game is unplayable, i haven’t been connected and had that home network msg for 6 week now. 6 WEEKS i haven’t not been able to play. Bought a game that’s unplayable. This is beyond the users capability now, this is a EA issue.
- EA_Aljo18 days ago
Community Manager
As a test, try using a mobile hotspot to connect. Let me know if that works or not.