Forum Discussion
EA_Darko
Community Manager
1 month agoSorry if you were misinformed spyroooooooooooo but if you purchase points from unauthorised retailers and there are issues then our team cannot assist you. A lot of these sites sell codes purchased with stolen credit cards and these codes get disabled.
All we can do is recommend that you speak with the retailer as there is nothing we can do to assist further.
Darko
spyroooooooooooo
1 month agoNew Novice
So all the things the Live Chat Support told me was a lie? They told me that they recognized that I redeemed the codes and that I didn't receive the points that I should've. They also told me that they forwarded the issue to the team since they received multiple reports that there was a issue and that I would receive my points once the issue was resolved