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quackrrr6's avatar
quackrrr6
Rising Novice
2 months ago

No access to game at all

It’s been 2 weeks and haven’t been able to get in contact with anyone. My game says failed to load when I try to load in on my pc. It only gives me the option to delete my save which I’m not gonna do as I don’t wanna lose my progress. I have provided screenshots to ea help and it’s been radio silence. I am unable to do anything on the game so I haven’t been able to play for weeks. 

10 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey quackrrr6​ There is a chance that your save or settings file got damaged. You can create a backup file and then delete it to check if that's the case. 

    Make a copy and only then delete the existing settings folder from this location C:\Users[Username]\AppData\Local\EA SPORTS FC 26 (AppData is usually a hidden folder, so it can be made visible from the View dropdown.)

  • quackrrr6's avatar
    quackrrr6
    Rising Novice
    2 months ago

    Hey, sorry but still have a bit of an issue. Because I can’t find the file that you listed

  • quackrrr6's avatar
    quackrrr6
    Rising Novice
    2 months ago

    As in I found where eafc is located but I am unable to find the file that was listed when I searched for it. 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Are you sure you’ve checked the AppData folder for it? Also, is the game installed in the default location, or did you change the installation path during setup?

  • quackrrr6's avatar
    quackrrr6
    Rising Novice
    2 months ago

    It’s on my default drive but I can not find that file you are talking about. I’ve tried to search it directly aswell as just looking through all the eafc game files and I am unable to find it 

  • quackrrr6's avatar
    quackrrr6
    Rising Novice
    2 months ago

    Hold up I’m so dumb just found it. So do I copy this file then delete the existing one

  • Made a copy and delete the existing one and it’s still happening

  • it finally used the new file but it’s still saying failed to load

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