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Papaponka2's avatar
Papaponka2
New Novice
1 hour ago

Ongoing Disconnection Issue After Latest FC 26 Update

Hello EA Support,

 

I am experiencing a serious issue with EA Sports FC 26 after the latest update.

 

Since the update, I am constantly being disconnected during matches. The game loses connection and kicks me out, which is resulting in unfair losses. My internet connection is stable and working fine on other applications, so this appears to be a problem on the game/server side.

 

This issue is making the game unplayable, especially in online modes like Ultimate Team.

 

Please investigate this issue and advise on a fix. I would also appreciate it if any unfair losses caused by these disconnections could be reviewed.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 hour ago

    Hi there. Thanks for reaching out. I know those disconnects are very frustrating to deal with. Let's take a look at the quality of your connection. I'd like you to run the Connection Quality Report and get me a screenshot of the overall score.

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