Forum Discussion

CPTuRnbuLL's avatar
CPTuRnbuLL
New Novice
12 hours ago
Solved

Didn’t receive season pass, and used 1000 points to buy it

Didn’t receive the season pass with the ultimate edition I bought. I didn’t know it came with it until I seen the message from ea when loading up the game about restarting the game to receive it. Any...
launching
missing content
xbox
  • EA_Pulsar's avatar
    EA_Pulsar
    11 hours ago

    Hi everyone,
    If the Premium Season Pass doesn’t show up right away, it’s usually just a quick refresh issue. Try restarting the game, and your account should sync so the pass appears properly.

    If you bought the Premium Season Pass using 1,000 FC Points, please reach out to our Support Team.  The team will make sure to review your account and get everything sorted for you.

     

joshash8's avatar
joshash8
Seasoned Newcomer
3 days ago

I logged in yesterday with no season pass so I used 1000 points to pay for the pass, only to then close the game and reopen later and it tell me my free pass is now available, I have not received a refund on the original points I spent?

ecchrist01's avatar
ecchrist01
Newcomer
3 days ago

Me too

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