Forum Discussion

Invisiblebaba's avatar
21 hours ago

Player Listed for too low price

i listed my yaya toure for 5,960,000 but suddenly it was sold for 596,000. You can see in my transfer history i listed it previously for 5,980,000 and just replaced 8 with 6 still i met with this glitch

3 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    21 hours ago

    Hey Invisiblebaba​ would you have a video showing you listing the item for a specific price?

    Any time this kind of issue has came up and our team has investigated they have found the cause to be user error which is not something that we can change.

    Accidental bids, listings, submissions and so on are not something that we can reverse or refund.

    Darko

  • Invisiblebaba's avatar
    Invisiblebaba
    Newcomer
    18 hours ago

    How is it even possible that i record video everytime i list a player on transfer market. You can see in my transfer history i listed it for 5,98,000 just an hour ago before this happened. I just changed 8 to 6 i did not change the whole amount. I request you to look in to the matter. I was using ios app this may be due to lag or any other glitch. 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 hour ago

    Hey Invisiblebaba​ understand you are frustrated, I was just hoping that you may have a video as our team has never been able to recreate this error when it is reported and each time it has come down to being user error.

    If you had a video showing the process of listing then we could pass it on to the team.

    We are not able to change these things, accidental bids, listings and submissions are not something we can change. 

    Hope you understand.

    Darko

     

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