Hi,
I can’t play a division rivals match, I am getting the message I typed in the subject field.
my tag is casla_cuervo and I am playing on xbox series S.
Hey everyone!
Our team has deployed a fix overnight, that should see you all be placed into a Division Rivals competition.
Please let me know if this is indeed working for you all.
Thank you for your patience while we investigated this.
Do you find any solution for this problem?
I have the same issue in PS5 and they did not respond
Platform PS5
Gamertag/Username Adihash420-
Timestamp 26/09/2025 10:35 (gmt+2)
Region Poland
ISP Pay
I really don't know how to fix it, ea support is nothing
Community ManagerThanks for sharing your details, everyone — this really helps our team. I’ve passed the info along and will update the thread once we know more.
FIX THE DIVISION RIVALS CURRENTLY UNAVAILABLE,IT'S BEEN 2 DAYS,ITS UNACCEPTABLE, HAVENT BEEN ABLE TO PLAY THE GAME,NOR COULD I RECEIVE MY REWARDS,I SWEAR TO GOD YOU NEED TO FIX THIS FIRST THEN COMPENSATE US FOR THE TERRIBLE CUSTOMER SUPPORT,FOR IGNORING SUCH A HUGE PROBLEM FOR DAYS
When i click on rivals it says that there is no active divison rivals competetion i cant even see it through web app or mobile app and i couldnt even claim my rewards
same for about 72 hrs, tried to talk to them, after 3 hours of waiting they say it wont take long... idk what to tell you mate...
I haven’t been able to play since Saturday for this same reason. EA haven’t even acknowledged the issue
Platform - PlayStation 5
Gamertag/Username - kristetlie
Timestamp (with timezone) - happened on 24/10/25 at around 8p
Region - Norway, Europe.
ISP - Telenor
It happened after a co-op rivals game. Haven’t been able to play rivals for since Wednesday
