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Ryanpankhurst's avatar
Ryanpankhurst
Rising Newcomer
1 month ago
Solved

Sbc said it was submitting gold card but took my evo version

I used auto build to make an sbc with gold cards and I noticed a Micky van de ven card had been put in. I had just opened a few packs so I assumed I had just packed him as the only Micky card I had i...
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  • EA_Darko's avatar
    EA_Darko
    1 month ago

    Hey Ryanpankhurst​ if you have a video of what happened then our team can review it and see what they see.

    In all the times that someone has raised an issue like this our team has never been able to recreate it with the result being that the issue was user error and not game related.

    Understand it's frustrating but we are not able to help with accidental bids, listings or submissions.

    Darko

Ryanpankhurst's avatar
Ryanpankhurst
Rising Newcomer
1 month ago

I understand that if I submitted my evo one after seeing it then that would be my fault however the card it said I put into the sbc was a gold 82 Version. Not the one I was using on my team. I assumed I had just packed the gold one at some point without realising it. Why would i assume that it’s actually my 87 world tour evo version that’s just not loaded correctly? I wouldn’t.
As far as I’m concerned due to a visual glitch and/or error in the game, that wasn’t the card I got rid of.
I get that I can’t get that evo back now, however I do feel like I’ve been cheated out of a player that I was actually using and deserve some kind of compensation for something that wasn’t my fault 

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
1 month ago

Hey Ryanpankhurst​ if you have a video of what happened then our team can review it and see what they see.

In all the times that someone has raised an issue like this our team has never been able to recreate it with the result being that the issue was user error and not game related.

Understand it's frustrating but we are not able to help with accidental bids, listings or submissions.

Darko

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