My FC 26 matchmaking has stopped working on one PS5 for about a week. I get “You have lost your online connection” when searching for a match.
I have tested:
• NAT Type 2
• Same Wi-Fi works perfectly with FC 26 on another PS5
• My exact PSN/EA account works with FC 26 on another PS5
• The affected PS5 gives the same error using my phone hotspot
• Other game online matchmaking works perfectly on the affected PS5
• Restarted PS5/router
• Cleared PS5 system cache
• Signed out/in of PSN
• DNS is automatic
This strongly suggests the general PS5/network connection is working and the issue is specific to FC 26 on this console. Please check for an EA-side issue affecting this console/account and escalate to the FC 26 technical team if necessary. I don't want to repeat generic DNS/NAT troubleshooting that I've already completed.
Even reinstalled fc26, still the same issue.
