Severe FPS Drops and Poor Performance in EA SPORTS FC 26 on PC (Steam)

Hello EA Support,

I am experiencing a serious performance issue in EA SPORTS FC 26 on PC (Steam).

Every time I launch the game and start a match, the frame rate drops from around 144 FPS to 10-30 FPS, making the game almost unplayable.

The performance does not return to normal, and the FPS remains low and unstable throughout the match.

This issue occurs in all game modes, including Kick Off, Career Mode, Ultimate Team, Clubs, and every other mode I have tested.

My PC specifications:

CPU: Intel Core i5-12400F

GPU: NVIDIA GeForce GTX 1650 4GB

RAM: 16 GB DDR4 3200 MHz

Storage: SSD

I have already tried updating the NVIDIA graphics driver, reinstalling the driver, verifying the game files through Steam, changing all in-game graphics settings, clearing the DirectX Shader Cache, disabling all overlays, testing different NVIDIA Control Panel and NVIDIA App settings, and resetting the game settings.

None of these steps solved the problem.

Other games run perfectly on my PC without any FPS or performance issues. This problem only occurs in EA SPORTS FC 26.

Please investigate this issue and let me know if there is a known fix.

Thank you.

freezing

lag

16 Replies

027ob1ugdjb8
Rising Novice
1 month ago
؟؟؟؟
027ob1ugdjb8
Rising Novice
1 month ago
This is it.
DxDiag5.txt99 KB
EA_Aljo
Community Manager
1 month ago
Can you get me your latest DxDiag?
027ob1ugdjb8
Rising Novice
1 month ago
Hello,

I have completed all the troubleshooting steps you requested. I reinstalled EA AntiCheat, changed HAGS, deleted the game settings folder, performed a Clean Boot, and disabled all background applications and overlays.

Unfortunately, the problem is still exactly the same.

The FPS drops permanently after entering the first match and never returns to normal until I completely restart the game. This happens in all game modes.

I also noticed that the DxDiag report still contains EA AntiCheat crash entries even after reinstalling it.

Could you please escalate this issue for further investigation? At this point, none of the suggested troubleshooting steps have resolved the problem.

Thank you.
AssassinAce1101
Seasoned Rookie
1 month ago
Just please make the developers investigate this, several people attached their dxdiag and tried many things and on different rigs and still the problem is there after 10 months, there is an evident vram leak that makes the fps drop especially due to strand based hair which was not the case on any previous FC titles. EA_Aljo
xxkolkataxx897
New Rookie
1 month ago
exactly same i thought it went away...but i was wrong
andrickey
Seasoned Novice
1 month ago
I’m fed up with the game. The heaviness and lag in the game is awful. My ping is around (16-22)ms yet I lag. Game play suddenly feels fast to catch up with delays. Weird player movements. RTX 3060 12gb 16gb ram yet I still faces sluggish game play. If servers are not good cancel champions and other tough competition that puts heavy pressure on servers. I can’t even enjoy the game I bought
EA_Aljo
Community Manager
1 month ago
Many PC users are more tech savvy. If there's some confusion about a particular step, let me know which one.

Also, these suggestions are based on the DxDiag they submitted. They don't apply to everyone since rarely are 2 PCs identical.
Aviboyd13
Rising Newcomer
1 month ago
Aljo, you seem to assume all users are some kind of technical genius do you not? I'm quite tech savvy but you've lost me with much of the above. Where do you even locate half of it? If this problem was previously fixed with no user intervention why on earth are you asking paying customers to do all of this?
Aviboyd13
Rising Newcomer
1 month ago
Exact same problem here (Epic Games) immediately following today's Update. FC26 unplayable in all game modes on PC. Specification slightly higher than OP, same NVIDIA graphics card.
We had this issue Dec to Feb time (no where near this bad) then it seemed to be fixed. Have enjoyed no issues since Feb but now here we are back at square one again. EA once again treating PC players with contempt with inadequate safeguards and testing prior to rolling out updates. Great timing as well just as the game reaches the latter stages - thanks a million, not holding my breath on a timely fix, how about a rollback?