Still missing fc points hours after purchase

I brought 2800fc points earlier today and 6 hours later they’re still not here is anyone else having the same problem .

Community Manager

2 months ago

We are not able to assist with anything account related Futjarne1997.

What exactly did the team advise you?

Darko

New Rookie

2 months ago

it’s a latency issue and our team is working on it (majority of the attempts that I’ve took to speak to you guys)
contacting psn network services (did that as well, and no success as it is an EA problem)
clear licences (did that as well, no success)
clear cache and start ps in safe mode
reconnect the router
fill in a claim
asked me for several screenshots from my payment

all these things i’ve done and my 12k missing fc points still haven’t appeared. And that is since friday the 16th

this is every solution you guys said. None of them worked

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