Forum Discussion

superman5521's avatar
superman5521
Rising Newcomer
23 hours ago

Stuck at loading screen

I start the game, everything seems load properly until it gets past the press A to play, but it just gets frozen, stuck at the colorful screen. Money been spent on the game for this to happen and be able to play with my friends. Need a real fix

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    12 hours ago

    Hey superman5521​  — sorry you’re running into this issue on your console. When your game gets stuck like that, it could be either cached network data or a corrupted settings/profile file. Please try these steps and see if that helps: 

    1.) Power cycle (full reset)

    • Close the game, shut down the Xbox completely, and unplug the console (and your modem/router) for ~60 seconds. Plug back in and restart.

    2.) Clear Alternate MAC Address (Xbox)

    • Xbox Settings - Network - Advanced network settings - Alternate MAC Address - Clear -Restart.

    3.) Clear Persistent Storage (Xbox)

    • Xbox Settings - Devices & connections - Blu-ray - Persistent storage - Clear.

    4.) Last resort: reinstall

    • Uninstall FC 26, restart the console, reinstall, and don’t launch the game until it’s fully installed/updated.

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