Technical Bug: RNG Loop on 88+ Mixed Heroes Upgrade
I am reporting a functional RNG failure on my account regarding the 88+ Mixed Heroes Upgrade SBC.
Out of 6 total completions, 5 results were the exact same 88-rated DaMarcus Beasley card. Statistically, this is a 1-in-31-million occurrence, indicating a broken distribution loop or a bugged RNG seed on my specific account profile.
Because the "random" element of this digital product was non-functional, I am requesting full compensation in the form of 5 replacement 88+ Mixed Heroes Upgrade packs with corrected, functional RNG.
I have already recycled 4 of the duplicates into other SBCs and used every single piece of my fodder above 82 to afford this and also put £58 pounds into the game to complete them, my account logs will verify all 5 identical drops, I am seeking the functional product I originally traded for, I also will be contacting live chat. EA_Darko EA_Cade
This is a technical request for a log audit. Please escalate this for compensation due to a faulty RNG seed.":
Platform: PS5
EA ID: DarrenMc90
Issue: Technical RNG Loop / Non-Random Distribution
Desired Outcome: 5x Replacement 88+ Mixed Heroes Upgrade Packs (Compensation)