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Tech issues can be frustrating. Let's try some troubleshooting steps to see if we can get you playing.
- Download and install all available Windows Updates
- Turn off the EA app overlay via the three bar menu at top left, Settings, Application, In-game overlay
- Clear the EA app cache
- In the EA app, click on the game and then Manage, Repair
- Make sure your display is connected to your GPU and not the motherboard video output
- Run System File Checker to help ensure the integrity of your Windows System files
- Perform a clean boot before starting
Check that your PC also meets the following System Requirements:
- Minimum (720p, 60 FPS gameplay, Low preset)
- OS: Windows 10/11 (64-bit, latest update)
- CPU: Intel Core i5-6600k or AMD Ryzen 5 1600
- Memory: 8 GB RAM
- GPU: NVIDIA GTX 1050 Ti or AMD RX 570 (4 GB VRAM)
- Storage: 100 GB
- DirectX: Version 12
- Network: Broadband Internet connection
Thank you.