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Louwiththeskill's avatar
Louwiththeskill
Seasoned Newcomer
1 day ago

Ultimate team won’t open

For two days now my sons ultimate team won’t open on his switch.
music is playing and the animation is changing but nothing ever comes up.

we have tried restart, re-downloading the software, connecting to a mobile hotspot to try a different network connection, using fc companion to clear squads and create a new one, Looking for updates, checking for bugs, clearing the cashe

its driving me mad! Please help 

2 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    11 hours ago

    Hey Louwiththeskill​ that is an odd one, I booted up my copy there and not seeing anything like this or other reports of it.

    Can you try a different user account on the console to see what happens with the game? 

    Let me know how you get on and if that makes a difference.

    Darko

  • Louwiththeskill's avatar
    Louwiththeskill
    Seasoned Newcomer
    5 hours ago

    Hmm sorry am I being silly? I can log in using a different user but when trying to access ultimate team I have to log into my ea account and only have one? Thanks 

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