Unable to connect to FC26 server

Question

A lot of players from Hong Kong stated that they are not able to connect to EA server since UTC+8 Feb 21 afternoon. Players are unable to assess to Ultimate Team, saying “you have lost your online connection. Check your home network…….”, while we keep checking the internet connections are fine and connection to PS network from console is good.

We can access online function from other games but FC26. We also contact with our nework service provider, but no perfect solution is given by them yet. We believe the problem is caused between EA and the network provider. PLEASE HELP TO FIX THE PROBLEM AS SOON AS POSSIBLE.

rnflauw · Answer

I am having the same problem, would EA please response to us, please do not just past some useless link to us.

alexfung99999 · Answer

Title:&nbsp;PS5 FC26 “Unable to Connect” for Over 24 Hours, Companion App Works FinePlatform:&nbsp;PS5Location:&nbsp;Hong KongI’ve been unable to connect to the EA servers on PS5 since&nbsp;21 Feb 2026, 15:00 HKT, and the issue is still ongoing as of&nbsp;23 Feb 2026, 13:02 HKT.Steps tried (all unsuccessful):NAT Type 2, DNS set to 8.8.8.8Safe Mode → Clear CacheTried mobile hotspot (did not work)PS5 network test successfulCompletely reinstalled FC26 on PS5All other online games on PS5 are working fineThe&nbsp;Companion App&nbsp;logs in perfectly, and all Ultimate Team data is visible.My EA account is clearly not banned, so this might require a&nbsp;backend reset. I need a quick fix, as there are several time-limited objectives to complete in Ultimate Team mode.Thanks in advance for your help.

Forum Discussion

Unable to connect to FC26 server

2 Replies

Featured Places

FC 26 Technical Issues

Recent Discussions

No connection to EA server

UT season Spain mission cannot

Missing Icon Tokens

Unable to connect to FC26 server

Constant clicking sounds ps5