Forum Discussion

Newcomer

9 hours ago

Unable to Connect to Ultimate Team

I have been experiencing issues connecting to UT for more than 24 hours...

I was playing a UT match and after it ended, I was unable to load back to the UT title screen, so I decided to restart the game. Upon restarting, opening the game feels a lot slower than usual, loads for what feels like 5 minutes and then tells me "connecting to ultimate team is not possible at the moment. You will now be returned to the Main Menu." I have restarted my router, PS5, deleted and reinstalled the game to no avail. What to do what to do...

1 Reply

EA_Aljo
Community Manager
3 hours ago
Hey there. Thanks for getting in touch. Try using the web/companion app to delete your squads. Not the players, just the squads. Then, create an empty squad and see if you can load in to UT. Let me know what happens. Thanks!