Unable to connect

Hey Ronaldorito​, 

Are you seeing that link within an error message in-game? If so, it sounds like you might be experiencing some connectivity difficulties. Please give our connection troubleshooting steps a try, especially the step on changing your DNS, and test with a mobile hotspot to see if there's any improvement. 

Feel free to also check out our Connection Quality Report for more insights on your connection, as that'd provide a more specific snapshot of your network. 

Let us know how it goes, thanks! 

Nope it didn’t work even cleared caches deleted data and reinstalled game, on the game i get a message saying too verify by sending code too email or phone number, I get the code sent I enter the code press continue and it doesnt let me I spam the continue button and it does not work, no bans, no suspension , no nothing and no history of bans or suspensions either 

Ronaldorito​ Thanks for the update! Could you upload a picture of the error message? And at what point does that message appear?

Have you tried using a mobile hotspot to launch the game and get through the verification process? Do also make sure all conflicting background applications are closed. 

The continue button doesn’t continue smh

This message appears when I leave the verification screen, ( pressing home Xbox button )

My WiFi is perfectly fine because I loaded up fc on 3 different accounts and it works perfectly fine