Forum Discussion

m18mu5j76qa4's avatar
m18mu5j76qa4
Newcomer
12 hours ago

Unable to use FUT

The game keeps disconnecting from EA servers constantly. Menus take 10+ minutes to load and I haven’t even been able to complete a single squad battle because of being kicked out of ultimate team. My internet is totally fine and everything else works like normal. I’ve tried restarting the console and my modem and redownloading the game. Playing on PS5 in Brisbane Australia. 

4 Replies

  • I am in Sydney Australia and am having the same issue. Loading taking 10min and if I eventually do get in I end up waiting another 10min for the menus to then get kicked out again. With Optus as well and no issues on their end either. Haven't played a game all day very frustrating.

  • I am in Brisbane Australia too and i am facing the same problem. I even rang Optus (ISP) and everything was fine from their end. Its frustrating the UT is taking forever to load and kicking me out of EA servers. The whole day i cant even play the game.

  • m18mu5j76qa4's avatar
    m18mu5j76qa4
    Newcomer
    8 hours ago

    EA_Pulsar​ tried both of these things still no success, can’t even get into ultimate team most of the time now and when I do menus load forever then kick me back out

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    9 hours ago

    Hey m18mu5j76qa4​ Try these steps and see if that helps to resolve the issue:

    1. Log into the Web/Companion App.
    2. Go to Squads.
    3. Delete your active Squad and create a brand-new Squad.
    4. Log out of the Web/Companion App.
    5. Attempt to log into Ultimate Team again.
    6. Check whether the game now loads. 

    Additionally, delete any corrupt files in EA SPORTS FC.

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